This afternoon I heard Jadie barking at the door and knew that meant the office must have put a new letter on our front door. Those are always fun! I opened it up and it was a water bill for almost $60!!!
Where we live a certain amount of water is included in our lot rent. When we first moved here there was not a limit on the amount of water you could use before they started charging you for going over. For every 1,000 gallons over $5,000 they charge $5. Starting in 2008 they doubled the over use fee to $10 for every 1,000 gallons over 5,000. We rarely if ever go over our water so I was VERY surprised to see this big of a bill.
When I looked closer it the bill it said it was for November-February. They are supposed to bill every month so I'm not sure what is going on. The office makes ALL KINDS of mistakes all the time. Twice in a row we have gotten notices that they were going to take us to court because we hadn't paid our rent (When we had paid and ON TIME and they just forgot to write it down) and a few times we have been sent other people's bills. I always end up having to go down to the office and getting everything straightened out.
Well, when I go up to the office to find out what was going on the normal woman that works there wasn't there. When I asked the guy that was filling in for her to help me he could barely understand what I was saying because he barely spoke any English! He told me that the lady might be back on Thursday, or Friday and then added "I hope!"'
Now I understand I live in a mostly Hispanic neighborhood and more power to the office for hiring someone who can help the Spanish speaking residents to communicate with the office but COME ON! Don't get me wrong. I am not anti-immigrant. I know people don't move to the US and instantly know how to speak English. However, I expect to be able to go to the office of where I live and be able to talk to the employees in ENGLISH!!!
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